About Us

Discover our story of passion, dedication & innovation

40 Years Serving the Aged Care Industry
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Businesses Using Care Systems

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Combined Experience in Aged Care

Our Mission in Aged Care

Our Mission

Providing innovative software solutions to aged care providers

Founded by Mike Goodfellow in the Summer of 1984, Care Systems remains a family-owned company. With over 40 years of experience in the aged care industry, we are proud to be a trusted leader in providing innovative software solutions to aged care providers across Australia.

Our mission is simple: to improve the quality of care for seniors through cutting-edge technology that streamlines operations, enhances communication, and ensures compliance with industry standards.

Our team of experts understands the unique challenges faced by aged care and community care providers and strives to create software that is intuitive, reliable, and tailored to meet the specific needs of this vital sector. Whether you’re managing a small care home or a large organisation, our solutions are designed to empower your team and deliver better outcomes for residents and clients.

At the heart of everything we do is a commitment to making a meaningful difference in the lives of both caregivers and those they care for. With decades of industry expertise, we continue to innovate, support, and build long-lasting partnerships with our clients.

Our Edge

Why Choose Us?

Join the many aged and community care providers who trust us to help them deliver exceptional care every day.

40 years of industry experience and family owned since 1984

Onshore support, development and infrastructure

Tailored solutions designed specifically for aged and community care providers

Dedicated support team committed to your success

Focus on improving care outcomes and operational efficiency

Our Reach

The Complete Aged Care Solution

Maximise success with our flexible product features. Customise to your needs, stay up to date with industry and regulation changes, and receive reliable support for optimised performance. Catering for businesses servicing all area of aged care and NDIS.

Aged Care Residential

Residential

Manage your residential business with ease, including client management, financials, asset management and employee management. Care systems caters for multi-complex businesses with thousands of beds right down to small residential facilities.

Independent Living in Aged Care

Independent Living

We cater for business servicing all types of aged care including the specifics of running independent living facilities. Care Systems can help with all the financials, budgeting, and management.

Aged Home Care

Community Care

Whether it’s providing package services into a retirement village or delivering HCP, CHSP, NDIS or private services into the wider community HomeCare will automate your client service plans and worker schedules by intelligently matching the right staff member to the service.

NDIS

NDIS

If you are providing services for NDIS then Care systems can also help you with scheduling, rostering, financials and employee management.

Why Care Systems

Care Systems is a Flexible, Scalable & Strong Aged Care Management Solution

Since 1984, Care Systems have specialised in supporting the unique needs of it’s clients. 

Aged Care Management Software

As industry Aged Care specialists, we understand that each facility has individual requirements. Since 1984, when the first Care Systems product was developed for an Aged Care facility in Queensland, we have enabled our clients to focus on providing care.

Aged Care Client Onboarding

Technology & Reporting Solutions

A fully integrated Aged Care product suite with modules that can operate independently and are suitable for organisations of any size, from small facilities to those with over 1,800 beds.

Most importantly we employ comprehensive role based security options with customisable individual user and group access.

Customisable Excel-based reporting with Power BI and easy third-party API integration.  In short, we can customise reports to your needs.

Aged Care Reporting

Meet our leadership team

Meet our diverse team of talented professionals, united by their dedication to excellence and the relentless pursuit of success.

Luke - Executive Director

Luke

Executive Director

Paul - Sales & Marketing Director

Paul

Sales & Marketing Director

Kim - Director of Client Projects
Kim
Director of Client Projects
Helena - Head of Product

Helena

Head of Product

Chris - Head of Development
Chris
Head of Development
David - National Business Development Manager

David

National Business Development Manager

Testimonials

Real stories, real results

Explore the feedback and testimonials from our satisfied users

Aged Care Rating
Great company that has always provided excellent support that is prompt and professional. Their staff are friendly and easy to contact, and helped us solve our software issues in the most efficient way.

Finance Manager
Residential Business
Aged Care Rating
Thoroughly recommend Care Systems. Always kind and professional.
Payroll Assistant
Residential Business
Aged Care Rating
After searching the market for months to find a software that not only met our unique business needs but was also affordable, we discovered CareSystems. Our decision was primarily based on their ethical approach to software pricing, but also the support we received from the whole team to scope and implement the Software was second to none. CareSystems is dynamic and super adaptive to consumer feedback which is a huge plus in my books
Head of Community Services
Community Services Business